Privacy Policy

Introduction

Welcome to uptourism.net (“we,” “our,” or “us”). We are committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.uptourism.net and use our services.

By using our Website, you consent to the data practices described in this policy. If you do not agree with the terms, please do not access the site.

Information We Collect

We collect information that you provide directly to us and information that is collected automatically.

Personal Information You Provide:

Contact Data:Name, email address, phone number, mailing address.
Booking & Inquiry Data:Travel preferences, destination details, dates, passenger information (e.g., names, dates of birth for all travelers), special requirements (e.g., dietary, medical).
Payment Information:Credit/debit card details, billing address. Note: We use third-party payment processors, and we do not store your full credit card details on our servers.
Communication Data:Records of your correspondence with us, including feedback and survey responses.

Information Collected Automatically:

Technical Data:IP address, browser type and version, time zone setting, browser plug-in types, operating system and platform.
Usage Data:Information about how you use our website, including pages you view, links you click, the referring/exit pages, and the date/time of your visits.
Tracking Technologies:We use Cookies, Web Beacons, and similar tracking technologies. For more details, please see our Cookie Policy [link to a separate Cookie Policy if you have one].

How We Use Your Information

We use the information we collect for the following purposes:

To Fulfill Your Requests:To process your bookings, manage your trips, and provide the services you request.
Customer Service:To respond to your inquiries, comments, or feedback, and provide support.
Marketing and Communication:To send you promotional emails about new products, special offers, and travel deals, but only if you have given your explicit consent. You can opt-out of these communications at any time.
Personalization:To personalize your experience on our website and to deliver content and product offerings relevant to your interests.
Website Improvement:To analyze website traffic and user behavior to improve our website’s functionality and content.
Legal and Security:To comply with legal obligations, prevent fraud, and protect the security of our website and users.

Legal Basis for Processing (For GDPR Compliance)

If you are located in the European Economic Area (EEA), our legal basis for processing your data is:

Performance of a Contract:To fulfill our booking and service obligations to you.
Consent:For sending you marketing communications. You can withdraw your consent at any time.
Legitimate Interests:For website analytics, security, and administration, where our interests are not overridden by your data protection rights.
Legal Compliance:Where processing is necessary to comply with a legal obligation.

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

Service Providers:Trusted third parties who assist us in operating our website, conducting our business, and serving you (e.g., payment processors, email marketing services, hotel partners, airlines, tour operators).
Legal Requirements:When required by law, subpoena, or other legal processes, or to protect our rights, property, or safety, or that of others.
Business Transfers:In connection with a merger, acquisition, or sale of all or a portion of our assets.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

International Data Transfers

Your personal data may be transferred to, and processed in, countries other than your country of residence, including India. These countries may have data protection laws that are different from your country. We will take all steps necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Data Security

We implement appropriate technical and organizational security measures designed to protect your personal data from accidental loss, unauthorized access, use, alteration, and disclosure. However, no internet transmission is ever completely secure or error-free.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

Access:The right to request copies of your personal data.
Rectification:The right to request correction of inaccurate or incomplete data.
Erasure (“Right to be Forgotten”):The right to request deletion of your personal data.
Restrict Processing:The right to request that we suspend the processing of your personal data.
Data Portability:The right to request a transfer of your data to another party.
Object to Processing:The right to object to our processing of your personal data.
Withdraw Consent:Where we rely on consent, you have the right to withdraw it at any time.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this policy, or as required to comply with our legal obligations, resolve disputes, and enforce our agreements.

Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

Changes to This Privacy Policy

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: holidayskrishna@gmail.com or your designated email
Address: 533, S2, Cloud 9 Towers, Sector 1, Vaishali, Ghaziabad. U.P. India.