1. Acceptance of Terms

Welcome to uptourism.net (the “Website”), operated by Krishna Holidays (“we,” “us,” “our”). By accessing, browsing, or using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions (“Terms”), our Privacy Policy, and our Disclaimer.

If you do not agree to all these terms, you must not access or use the Website.

2. Definitions
   • “User,” “You,” “Your”refers to any person who accesses or uses the Website.
   • “Service(s)”refers to the travel-related information, booking tools, and facilitation services provided through the Website.
   • “Booking”refers to a reservation for a travel product (e.g., tour, hotel, transport) made through the Website.
   • “Third-Party Provider”refers to independent suppliers of travel services, including but not limited to hotels, airlines, tour operators, and car rental agencies.

3. Use of the Website

You agree to use the Website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the Website.

4. Account Registration

You may be required to create an account to access certain features. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

5. Booking and Services

• Role as Intermediary:net acts as an intermediary between you and Third-Party Providers. We facilitate bookings but are not a party to the contract between you and the service provider (e.g., the hotel, airline).
• Booking Information:You warrant that all information you provide during the booking process is accurate and complete. It is your responsibility to ensure all traveler details (names, dates of birth, etc.) exactly match official travel documents.
• Pricing & Availability:All prices, availability, and offers on the Website are subject to change without notice. We strive for accuracy, but errors may occur. We reserve the right to correct any errors and to cancel bookings made at an incorrect price.
• Vouchers & Documentation:Upon confirmed booking, you will receive a voucher via email. You must present this voucher to the Third-Party Provider to redeem your service. We are not liable if you fail to present the required documentation.

6. Payments and Fees

• Payment:You agree to pay all charges and fees incurred in connection with your Booking. All payments are processed securely through our third-party payment gateways.
• Additional Charges:You acknowledge that some Third-Party Providers may require additional fees to be paid directly (e.g., resort fees, security deposits, local taxes). These are your responsibility.

7. Cancellations, Changes, and Refunds

• Policy:All cancellations and changes are subject to the specific policies of the Third-Party Provider, which are disclosed at the time of booking. These policies are strict and often involve cancellation fees.
• Process:To cancel or change a Booking, you must contact us. Refunds, if applicable per the provider’s policy, will be processed to the original payment method and may take 10-15 business days to reflect.
• No-Show:Failure to arrive for a booked service (“No-Show”) will result in a 100% forfeiture of the cost.

8. User Responsibilities and Travel Requirements

• Travel Documents:You are solely responsible for obtaining and possessing a valid passport, visa, health certificates, and all other required travel documents for your destination.
• Travel Insurance: We strongly recommend that you purchase comprehensive travel insurance covering trip cancellation, medical emergencies, loss of baggage, and other unforeseen events.
• Conduct:You are responsible for your own conduct during your travels. We and our Third-Party Providers reserve the right to terminate your service if your behavior is deemed to cause danger, distress, or annoyance to others.

9. Limitation of Liability

To the fullest extent permitted by law, uptourism.net, its employees, and agents shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of:

• Acts, errors, or omissions of Third-Party Providers.
• Personal injury, property damage, accident, delay, or inconvenience.
• Acts of God, war, terrorism, weather, or any other force majeure event.
• Your failure to obtain proper travel documents or insurance.

Our total liability to you for any claim arising from your use of the Website or Services shall not exceed the total cost of your Booking.

10. Intellectual Property

All content on this Website, including text, graphics, logos, images, and software, is the property of uptourism.net or its licensors and is protected by copyright and intellectual property laws. You may not reproduce, modify, or distribute any content without our express written permission.

11. Third-Party Links

The Website may contain links to third-party websites. We provide these links for your convenience only and do not endorse or control the content of these sites. We are not responsible for their content or practices.

12. Indemnification

You agree to indemnify and hold harmless uptourism.net and its affiliates from any claims, losses, liabilities, damages, and expenses (including legal fees) arising from your use of the Website, your violation of these Terms, or your violation of any rights of a third party.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in [Your City, State, e.g., Lucknow, Uttar Pradesh].

14. Changes to Terms

We reserve the right to modify these Terms at any time. The “Last Updated” date at the top will indicate the latest revision. Your continued use of the Website after any change constitutes your acceptance of the new Terms.

15. Contact Information

For any questions regarding these Terms and Conditions, please contact us at:
Email: holidayskrishna@gmail.com or your designated email
Address: 533, S2, Cloud 9 Towers, Sector 1, Vaishali, Ghaziabad. U.P. India.